SCOOTER Chatbot

Thank you for helping us test SCOOTER

Thank you for helping us test SCOOTER. This exercise should take you 30 minutes to complete.

SCOOTER is a digital assistant designed to build your skills and knowledge about social care, content has been created from SCIE’s resources about best practices in social care.

You will be testing how well SCOOTER answers your questions about the best ways to provide care.

You will also help us learn how well SCOOTER supports the skills and knowledge you need for your job.

This version of SCOOTER is test version. Your feedback will help us design a mobile app with more features.

Before you get started, here are steps you will follow:

Watch a short video explaining what SCOOTER is
Watch a short video explaining how you can help us test Scooter
Answer some questions about you
Select one scenario about a person who draws on care. You will watch a video to understand more about this person's care needs.
Thinking about the person in the scenario, you will then start using SCOOTER to find answers to questions about care.
After using SCOOTER, you will click and then tell what you thought about SCOOTER.

Confidence with technology

This helps us understand how different people approach digital tools in care work.

Slide the scale under the question left or right to select your response, you may need to scroll down the page to see all questions and the continue button.

1. I enjoy trying out new digital tools or apps, even before others are using them.

Strongly disagreeStrongly agree

2. I feel confident exploring unfamiliar digital tools on my own.

Strongly disagreeStrongly agree

3. I like to be among the first to explore new technology in my workplace.

Strongly disagreeStrongly agree

4. If I see a new online tool that looks useful, I’ll usually try it without needing training.

Strongly disagreeStrongly agree

5. I usually wait to see if others use a tool before I try it.

Strongly disagreeStrongly agree

6. I only try new digital tools if I’m told to use them.

Strongly disagreeStrongly agree

7. I avoid using new technology unless I have no choice.

Strongly disagreeStrongly agree

8. How often do you try out new websites or apps for work?

NeverVery often

9. How quickly do you usually adopt new digital tools at work compared to others?

Much laterMuch earlier

10. I prefer to work out how to use a new tool myself rather than wait for help.

Strongly disagreeStrongly agree

Feedback on using SCOOTER

We’d really appreciate your thoughts. This helps us improve the tool and understand what works well for people working in social care.

Slide the scale under the question left or right to select your response, you may need to scroll down the page to see all questions and the submit button.

(If you've selected feedback by mistake, you can find a "Cancel and return to Scooter" button at the end of this page)

SCOOTER was easy to use.

Strongly disagreeStrongly agree

The information in SCOOTER was relevant to my role.

Strongly disagreeStrongly agree

I feel more confident applying knowledge in my role after using SCOOTER.

Strongly disagreeStrongly agree

I would recommend SCOOTER to a colleague.

Strongly disagreeStrongly agree

SCOOTER’s answers helped me understand the best way to provide care.

Strongly disagreeStrongly agree

The information helped me improve my care skills.

Strongly disagreeStrongly agree

Using SCOOTER will help me learn what I need to know for the Care Certificate qualification.

Strongly disagreeStrongly agree

Is there anything you found confusing or difficult?

Is there anything we could improve or add?

What did you like best about SCOOTER?

Would you be happy to be contacted for a short follow-up discussion?
(Optional – please leave your email)

Thank you for helping us test SCOOTER

Watch this short video

Watch this short video

About you

Social care confidence

Confidence with technology

Choose a scenario

Scenario: [Name]

You’re ready to go

Feedback on using SCOOTER